Marc Haine argues that generational diversity in the workforce is a strategic advantage. Organizations that blend different age groups gain a labor edge, competitive advantage, and better customer service.
It really does feel like it's an opportunity to take kind of this generational diversity challenge that we're all facing and actually harnessing it so that we can really kick into creating an advantage. And it could be a labor advantage. It's a competitive advantage. It's a customer service advantage. I mean, we really could turn this around, couldn't we?
Yes. And I think this is what You're really helping us discuss today is we're not only figuring out ways to cope with our challenges today, but we're getting ready for the workplace of the future.
