When conflict hits, ask yourself how the other person could be 10% right. Then ask empathetic questions that signal safety through mirror neurons. Shifting from certainty to curiosity rewires your brain to stay resourceful instead of defensive.
But another, just a couple other tricks, because generally what we're trying to do is we're trying to trick our brain to be more resourceful. Another trick is if you're in this situation yourself and you're getting angrier or you're so sure that this other person is wrong, is to then ask yourself, you know something, how could this person be 10% right? And so understanding, thinking about the person being 10% right and looking for that 10% actually is one of the things that gets us out of being 100% certain. All I'm going to do is I'm just going to ask this person questions and just try to understand them. And that's another trick because when you're asking the questions just for the purpose of establishing a connection and they're empathetic questions, you can't help but go into your resourceful mind. And that person's mirror neurons are picking up, this person isn't threatening me. This person is being nice to me. And so, the whole conflict then becomes de-escalated.
