Marc Haine, a Customer and Employee Experience Strategist, built this channel for leaders who got promoted without training and entrepreneurs too busy running their businesses to improve them. Most content streams live on Wednesdays in the Live tab, featuring expert interviews and his own ideas on leadership and operations.
Hi there! Customer and Employee Experience Strategist Marc Haine here. Thank you so much for jumping in onto my channel. Hey, some interesting things about this channel that you'll find out. If you click on the live button, that's where most of the library is stored because I do most of my shows all live, except when we had an emergency or something came up. But 99% of my shows are on that live tab. tab right there. You see, my channel is dedicated to leaders just like you. If you're anything like me, you were promoted into a leadership role or you seemed a leadership role because you were a really good performer. But then, you didn't get the leadership training that you needed. And if you're anything like I was as an entrepreneur, your head is down. You're working in your business. You're not necessarily working on your business. So, my hope with this channel is that I will expose you through all the different episodes that we have that we are going to be showcasing different aspects of business and leadership and operational excellence that you might not have considered while you're so busy working in your business. So, go ahead, check out the library of all these different experts I brought on and even some of my own thought leadership that I brought to the fore. I'm hoping it helps you Ask the right questions. And if you move into something and you see a concept or a thought and you think, oh, I don't know anything about that, hopefully the episode will expose you to enough information that you can then look at and go, you know what? I didn't know anything about this. Now, I know I don't know anything about this. And now through curiosity, you can then go ahead and explore. So please feel free to explore. And if you'd like to catch my live episodes, make sure you subscribe. to this channel because I go live each and every Wednesday with fresh new content to help you, the business owner and the business manager. I want to help make you better business people and really reap your magical qualities that you bring to the forefront. My name is Marc Haine. I hope you stay safe, stay healthy, and I hope you dare to be the exception.
