Why Managers Fail Small Business Leadership Mistakes

I think that this is ultimately where, and I forget where I saw this statistic, but somebody said it's like up to 65% of managers have negative to neutral value to the businesses that they serve. And to be frank, I don't really think it's all that much the manager's fault generally, especially in smaller businesses, right? Right. There's 2 types of managers that fail. The first is the professional manager that's been a manager elsewhere. They have the management skills, et cetera. But they're not onboarded properly by senior leadership, AKA in smaller businesses, the owner. And so they're put in a position to fundamentally fail because they just don't have the context. They don't have the mental models in alignment with how the owner wants to do things. We're probably like underprocessed if we're in a smaller business. That's why the manager's like being brought on to actually create some of these systems and processes. And that's why they fail, right?