EP 04: 3 Things Missing That's Holding You Back From The Next Level
31 Jul 2019 · 27 min
Mark Evans DM breaks down three blockers: urgency (respond to prospects immediately), indecision (stop overthinking and pick a direction), and gratitude (reframe setbacks as lessons). He uses his own near-bankruptcy and team examples to show how these shifts unlock growth.
Chapters
Welcome to the Making of a DM Podcast show. Do you have urgency? If you don't have urgency, you are going to lose. Make sure to pay attention to this entire show because I have three things that are going to help you grow your bottom line in your life and in your business. So with that said, let's get started.
I'm here to help and teach him what I know and how I did it to discover freedom. There ain't no question. Mark Evans. When he stepping the doubt, he's closing deals. Time to tell him what the DM stand for.
Hey there, it's your host, Mark Evans, dm. And thank you very much for coming here. So today's show is going to be just kind of possibly a little shorter depending. I have three really big topics I want to talk to you about today again, before I do these shows, I have conversations with my team, other people at running big teams and small teams and everything in between. And it gets me thinking, like, what is the biggest missing piece? Like, what separates me as a deal maker from the person that's grinding it out, everything so hard and yet financially it never comes together. And there's three things that come to mind for me and these are good. Write me down and thought points, and I'm just going to dive into it, if you're okay with that. No need to sugarcoat this or any of that. But number one, sense of urgency. Sense of urgency. I have massive anxiety because so many people say, I'll get to it tomorrow, I'll get to it next week, I'll get to it in an hour. Sense of urgency is lacking. And when I look at my success, I do it now, when now. I make the call I don't want to make because I got to do that. Because it's now. It's now or it doesn't happen. And if it does happen in the future, it typically peters out and it doesn't happen like it should happen. Sense of urgency is a real thing. And if you are trying to be urgent but yet in the same sentence, you have very complex stuff going on, your complexity is going to kill the urgency, meaning if you have too many hops to get to the result. So step 1, 2, 3, 4, 5, 7, 8. Okay, I'm gonna call them now. No. Why can't it like you as an owner need to be asking yourself, how can you solve the problem? Let me give you an example. I recently bought a watch, an expensive watch. I wanted the watch. I already sold myself on it. I'm ready to buy. I Called, I don't even know how many, 15, 16, 20 different companies that said they had the watch. And literally not one, but all of them went to voicemail. Every single one. And what's even more interesting about that is only about 4 of the people ever replied back to me. Now, guys and gals, listen, this is a six figure purchase from afar. I've never walked into the store, I already knew what I wanted, I was already sold. The voicemail, something went like that. Hey, I already know what the watch price is. I'm ready to buy it when you're ready to sell it. I saw it online for sale. I'm looking to buy today. Now listen, if you have a business, every word I just said is magic. It means money. It means you're a genius today because you didn't do anything, but you made a sell or an or. He took an order. And yet three people called me back. And what's interesting is two of the people called me back, tried to charge me more money than it was listed online. That's a massive no no in business. Massive, Massive. No, no. And then the other person I hit up from social media, by the way, I pinged him, I was like, yo, I want that watch, let's connect. And then I. He didn't connect. And then I called his number that's on his website and then he called me back, said, hey, man, sorry, I'm actually doing X, Y and Z. So he was professional. I get it. Listen, when I say urgency, it's not about my urgency, but it kind of is. When you're a consumer, it's all about you initially, but yet to an owner anyways. But you got to understand, I'm a business owner as well. If I'm thinking, how do I get to you so we could do business together? I do all this work. I see a lot of people do all this amazing work from marketing, product, advertise, all this stuff they're doing. And yet when the deal buyer comes in, the ideal buyer, they drop the ball, they lose the urgency, guys, that's what you did all the work for. You've already ran the ads. You already stayed up late at night tinkering and toying around with this and that. And it's working now and your urgency goes away. I pay attention to this stuff. When I'm with my team and I see the phone ring, I watch what they do. You know what sometimes they do? They push them to voicemail because they don't want to talk to them right now. They're not in the mood or in the mode and. Or they're focused on something else that's not as important. That's a fast way to get fired with me, for sure. If the phone's ringing, that means money is coming in the door. Guys, as a business owner or as an whatever, I don't care if you're an employee, by the way, if your boss or your owner of the company has your phone ringing, you answer that goddamn phone. That's your job. You're stealing from the company, you're stealing from yourself. If you're in sales, you get paid, typically by performance. And more importantly, you're robbing from the. The prospect calling in. You could help them. You could solve their problem. There's a reason they're calling. You think about it. They had to read the ad. They had to stop what they're doing. They got three kids in the background screaming, TVs on, someone's trying to ring the doorbell and they're stopped their busy day to call your company or your line, whatever number to make that phone ring. And you'd push them to voicemail and. Or you don't answer the phone enthusiastic and or ready to serve. See, this is, this is. This is lacking. This is missing the urgent. I'm urgent just talking to you about it. If you can't tell my voice, this is a big deal. How can you help them? What's going on? Where are we at? Okay, let's go. Where do you need to be? Right before I did this podcast show, I swear on my life, this just happened. Guy text me like, hey, this guy Chase, blah, blah, blah, blah, boom. Let me know when you can schedule it. He has to be done by four. I stop everything. I make a phone call. Christian, let's talk to him now. Swear on my now. When Now. I push the podcast show off. 20 minutes to talk to this guy, close the deal, we move forward and everyone's happy. I've closed four deals today and I'm not even trying to close deals. Why and how see me as an owner operate? I'm just being genuinely open with you guys. Me as an owner, I. It's so easy to me because again, this is a muscle I've worked on for 23 plus years now. But when you're there to help someone and you have the things I'm talking about from the past and today, I'm urgent to solve their problem. I know they're going to go to bed easier tonight because I took the time to invest and have a conversation with them. You're a consumer. You buy shit every day too. How would it make you feel if you go to your best coffee shop? You walk in, they're like, sorry, we're out of your product. Or even worse, you watch them looking at you and they don't say, hello, how can I help you? You stand there for 5, 6, 7, 8, 10 minutes and you don't get any service. What's the difference when the phone rings for you? Are you treating your customers the same way? Maybe even worse? This is something you need to start paying attention to immediately. Your clients, your prospects, your customers need to be tended to in an urgent manner. Now, I'm not saying if you're out doing like you ha. Like again, don't take this so literal that your family, you're going to get a divorce tomorrow because you don't talk to your spouse. I'm just saying this is something you have to be attentive to. This is real. Pay attention to when you check out, when you buy something online, when you make a phone call, what your processes are to get someone on the phone. How do you feel? What do you get from it? Good or bad? Pay attention. That's why I love if Listen, this is take your credit card out the Ram Max and go and stay out of Four Seasons for a night, two nights, 10 nights, whatever. And then go and spend a night over at the Howard Johnson. Pay attention to how they treat their clients. Pay attention to what the rooms look like. Pay attention to the smells. Pay attention to the visual components. Pay attention to when. Guys, you can't ask for anything in the Four Seasons even if they don't have it. They'll be like, great question. Let me check for you. Yes. The other places, if they even answer, oh, we don't have that. Sorry. They might not even say sorry, Nope, we don't have that. Now that may sound silly and nitpicking, but these are qualities that you need to figure out how to implement in your business. Someone says, mark, I have $300,000. I don't like your product. I want to buy something else. Great. Tell me what you're looking for. Let me see what I can do. Have a conversation. I'm urgent. To find out what they really need help with. A lot of people are doing this wrong. A lot guys. Truth is, even people. My team screw this up often and we're attentive to it. So I know if we're attentive to it, we're still having problems with it. I know. Damn sure you're 100 having problems with it. Urgency now. When? Now? Let me get to that later. No, now. You've been doing this your whole life. It's like going to the gym. I'll get to it Monday. Monday never comes around. You know damn well it doesn't. You're a procrastinator and you're putting it off. Stop putting off your opportunity. Stop putting off solutions for your prospects and clients. Stop putting off success. The time is now. Which brings me to number two. So let's say this is probably the biggest decision that I see a lot of people struggling with. And the decision is indecision. You know that spot where you're caught in between. I don't know if I should go light blue or dark blue on my logo. No one cares, I. E. Except you. So you mentally block up your brain for 12 months trying to figure this out. Your name of your company. Or should I spend $12 here or 1250 here? Spend the money. Does it really matter? And by the way, 50 cents is going to change the game. You're in the wrong game when you start paying attention to your decision and or lack of decision making processes. And by the way, it elevates and grows. The more you grow financially and as a company, your decision making will affect, it will bottleneck and drastically affect the bigger you are. 100% guaranteed. Trust me, I know because I've screwed this up. When I get caught in the middle and I get unfocused or overwhelmed, I, I tend to not make a decision because I'm making a decision out of fear, not making a decision out of data. Data, not drama. Decision to move forward. I'd rather make a decision and lose than to be indecisive and not do anything, I. E. You're losing no matter what. But if I lose, make a decision and lose, I know how to make a better decision. I know what I lost and I, I know how to improve. What strategy should I do? Should I do this? This, this, this, this. Well, why not pick one and just go. Well so and so said it's better here. So and so this better here. Well my like dude, how do you even know this? Just because you read it. Pick the one that best serves you and go. You can always change. But you can't change when you don't decide in real estate. Because I talk a lot about real estate is in real estate there's all these different channels of investing. Wholesaling, rent to own retail, apartment complexes, single families, blah blah blah blah. Pick one and go. I meet people for seven years. It's never done a deal. They spent $150,000 in mentoring and still have never done a deal. They're more confused today than when they started. They know too much about a lot and do nothing with a little. They do nothing. They do nothing at all except keep buying the next best thing, make a decision, stick with it, measure it, and move in the direction that the data is telling you to go. Decision's the best thing you could do for yourself and your company. Like that time you decided to make the commitment to yourself to get in better shape, or that time you made the commitment to finally get, you know, get with your spouse and commit to them forever and have kids in X, Y and Z. Decision making is a big deal. This is why I'm telling you. True story. This is why, like Zuckerberg and all these guys, we. We take for granted decision making. You. There is a real thing called decision making fatigue. It's real. It's a real problem. I personally don't like to make a lot of decisions, Little basic decisions. I already know when I'm getting up. I already know when I'm brushing my teeth. I already know when I'm working out because I wrote it out the day before. I already know all this stuff. I don't have to make a decision. I have the same white flip flops, the same white tennis shoes, the same workout outfit I wear every single time. It's always cleaned, of course, but I wear the same. Why I. I don't want to think about. I wake up, boom, boom, boom, gone out. Instead of, should I wear the red shirt or the black shirt? Wait, would the black shirt look better with the white hat and the white short? Blah, blah, blah, blah. And then all of a sudden you're like, I just made 83 decisions before 5am you burn yourself out on shitty basic decisions. And then when you got to make the big ones, you don't make them at all. You're beat up. Your brain has calluses on them, right? So if you've ever worked out or work outside and use your hands, you know you get calluses, right? Well, your brain's getting them every time you make a decision, and you're burning them up in the morning with junk. Oh, man. I know I said I wouldn't eat bad today, but I'm gonna go ahead and eat bad, but I'm not gonna eat that bad. But okay, I'm going to do this, but I'm not going to do that. Like, dude, I want all this laid out. I just Want to show up, Boom, boom, boom. Go. It's a machine, it's a process. Let's go. When that phone rings at 10am and I'm getting ready to make a multi million dollar buy order for marketing, I am as sharp as attack. I already know the decision. I'm making a decision and I'm asking great questions and make a bigger decision. That's what I'm saving my decision making for. What are you saving your decision making for? This is a real thing, guys and gals, decision making. We have to get tighter, we have to get stronger. Pay attention to what's working, what's not, what's serving you, you know, pay attention throughout the day when you really start getting tacked down like this is a true story. So I do financial. When I have to do my financial stuff in the morning or through the week, I look at it in the morning. That's when my brain's the most fresh and, and I'm paying attention to the right stuff. If I did this at three, four o', clock, guys, keep in mind I've already been up 12 hours. I've made a lot of things have happened in 12 hours. It's not going to be the most productive time for me. So figure out you can hack decision making by like I said, someone's on my lawn care, someone's going to clean my house at these days and this time someone's going to watch our kids at these days and times. My days are pretty similar, you know, across the board with what time I get up, what time I go to sleep, what I'm doing, etc. And you know, just very, I already know, boom, boom, boom. Very repetitious. And I recommend you checking that out for yourself and what you're doing and what you're up to because it's definitely going to help you grow. So we've talked about urgency, indecision, make decisions, please God, please make decisions. And the third one, another reason I believe I'm so successful. I shouldn't even say it like that. The reason I'm successful because I'm not so successful. I'm just getting started. I want to be so much more successful in so many areas of my life. Constant improvement. But this third thing that I'm going to share with you might sound so silly, but it is very real. I don't know how to explain it, I'll just share it with you, but I can tell you it works and that's being grateful when my phone rings. I'm grateful my phone rings when I'm able to have a conversation with an individual. I'm grateful that they're calling and talking to me because I know where my intentions lie, I know where my heart is, and I know I'm there to serve them. When I'm able to wake up in the morning and I can move all my limbs and I can see and I can hear, I'm grateful as hell when I get up and walk, go take a shower, brush my teeth and all that. I'm so grateful that I have that ability. When I can go downstairs and I could go to the gym and work out really hard. I'm grateful that the old heart is ticking. Sometimes barely at that point when you're huffing and puffing and my lungs and all that stuff. But I'm grateful that I have the opportunity to be doing that. I don't take that shit for granted. I have, and I probably will one day again. But like, I am very conscious of gratefulness. Recently when I was on the lake, I was sitting there, we're riding on the lake, on the boat, and it's just beautiful. And I'm thinking like, man, I'm so grateful that we live in a world that's safe. Like, could you imagine if there's jets flying over you, shooting at you while you're on the lake? This changes the pro, this changes the enjoyment factor a little bit, you know, or there's people on the sides, you know, kids that can't eat. Like, there's just so much stuff I'm so grateful for. But I also want to take a little step further. I'm grateful for all the bullshit that I've been through and have done, etc. Because I've learned from it. I've taken the good, the bad and turned it into good. See, some people think life happens to them. I think life happens for him. Like when something really bad. By the way, guys, we all have shit going on in our lives. All of us. Anybody says they don't, they're full of shit, they're lying. Run as fast as you can. We all have shit going on. So as you're growing and developing, I'm so grateful that I'm mindful enough to know that I can learn from this. I'm just grateful all the time if something bad happens in front of me. This has happened a while ago. Some, this guy was riding. Him and his grandfather were riding motorcycles together on a 25, 30 mile per hour street. Some lady turns into him, hits them both, obviously hurts them, but you know, their legs and stuff. Not like their head injuries or anything like that. But I was like, damn, I'm grateful that they did not get killed. I'm grateful that everyone's semi okay. This could be so much worse. As opposed to like some people I know, like, oh my God, did you say, oh, this is so bad? Oh my God, they're never gonna be able to do walk. I mean, they instantly go to all the negative shit. Guys, I almost went bankrupt twice. I'm so grateful for that. Yes, I really am grateful for that. So grateful. I actually still have the paperwork. From the first time I was gonna go bankrupt in the late 90s, I still have the paperwork. I remember sitting in my office, writing the paperwork out, crying my eyes out, thinking I let everyone around me and myself most importantly, down. I let myself down. How could I get to this position? What's interesting, a lot of people I knew were going BK at the same exact time because they gave up. They are quitters. They quit. See, I'm not looking for a way out. I'm looking for a way in. In that moment, I was so grateful. I swear to you. I was like, I at peace. And I'm like, this is a learning lesson. One of my companies, what, three, four years ago, was in trouble financially. They needed help. They're getting beat up that from all levels, from internal to external, and all this just craziness was going on. I'm like, guys, this is an amazing chapter in a book. One day, we're so blessed to be in this position. Is it going to suck? Absolutely. But we're going to learn so much more. We're going to learn how to, you know, not be in the situation number one. Two, we're going to learn how to be better as we grow and develop, not just in this company, but as individuals and in other companies. We're going to buy and build and grow or whatever. This is a time to learn. So if you're at home struggling with how to make calls to sellers, how to make your sales calls or whatever, your buyers or sellers or whatever, when or if you're in the field and your door knocking and you keep getting rejected every time that happens, that's an opportunity. You walk on the sidewalk, you don't walk through the grass. Cause I might be watching you. And if you walk on my grass, I'm not answering the fucking door. If you respect my yard and you come around the side like you're a normal person would do, I probably answer the door and have a conversation with you. That's how you learn. And if someone asks you, like when you're door knocking or you're at their house and they say, hey, would you like something to drink? You always say yes. Because that's called courtesy. That's called, by the way, that's a yes answer. And in cells that means everything. If you know anything about cells, but you might even be thirsty, say yes. Why would you start a cells conversation off with an immediate no? Hi, Johnny, would you like something to drink? Nope, I'm good, thank you. You're setting the stage for the day. Hey Johnny, would you like something to drink? Absolutely. I'm so thirsty. Glass of ice water would be amazing. Pretty different outcome, I promise you, if you just change that one piece. Being grateful, we have a problem with it. This sounds petty. I know you do it because I used to do it all time. You put on that brand new shirt, brand new jeans, or whatever you're wearing brand new, you're feeling it. Someone looks at you and say, damn, nice shirt. Thank you. Nice shirt too. You revert back to saying something nice to them. But why can't you just be grateful in the moment? Thank you. Just look at them and walk away. We all do it. Nice shoes. Thanks, man. I like your shoes too. As opposed to say thank you. Why can't we be grateful? Why do we have to, like, tell them thank you and I like their shit too. Guys, we've been taught to not be so grateful. Even though everyone says be grateful. And I'm not saying you're not grateful. I'm just saying we don't know how to like, expand the gratefulness and be conscious of it. Conscious fullness, graciousness, if that even makes sense. Being conscious. Being grateful is a very powerful tool and I believe 100% it can help you make more money and have a better life. When shit's hitting the fan, get grateful. Be grateful every day. But like, learn from that process. What's happening? Why is it happening? What can I learn from it? Why am I thankful I'm in this position. It's not a position you. I'm not saying you want to be in this position all the time, because that's a whole nother problem in itself. But like, what are you learning? The phone's not ringing as fast as you want it to be, so why be grateful for this moment? Because there's going to be a time in your business when the phone's ringing so much you wish it would stop for a minute, but it can't because you have momentum and you've Been working so hard and you're going to be grateful that the phone won't stop ringing. These are the things that I'm talking about. Be grateful that you don't have access to a lot of money maybe right now. Why? Because you have time to work on something else. Because having access to lots of money requires a different level of skill set. That's why you don't have it. By the way, that's a true story. That's a whole podcast show we're going to do one day. And the higher level my financial literacy gets, the more money I make, the more money I can steward and the better I can do X, Y and Z. But be grateful you're in that position. You're there for a reason. Is it a learning reason or are you a pissed off reason? You can get mad, by the way too, because I love getting mad. Because getting mad actually means you're going to actually do something about it, get pissed, which will kick up urgency, will kick up decision making and will actually make you much more grateful. So, guys, with that said, take this information, get a sense of urgency in your ass, be decisive, make a decision and be absolutely grateful to where you're at and where you're going from this moment forward. With that said, guys, I hope you have an amazing day. Please keep following me over here on the podcast show the Making of a dm, because that's what we're doing. We're making a deal maker and dream maker. That's what this show is designed for, your life and your business. We want to help you become better, bigger, stronger, more, you know, financially free. All these things that are out there and access to all of us, it's just we have to tap into it and drive it. Make sure to check me out on Instagram. Got a lot of cool stuff happening on Instagram at Mark Evans dm. Same thing on Facebook too. I got some cool content going on over at Facebook at Mark Evans dm. And and if you want to get real crazy, check me out over on YouTube. I got some cool stuff on YouTube at Mark Evans DM as well. So guys, with that said, go out there, make it an amazing day. Keep me posted with your progress and feel free to write a review. I'd love five stars and above. That's how itunes pushes us up higher, gets us more recognition and helps us all grow to the next level. With that said, have an amazing day and go out there and deal. Make. Talk to you soon. Bye. Bye.
I'm here to help and teach him what I know and how I did it to discover freedom There ain't no question mark Kevin's when he stepping it down he's closing deals Time to tell him what the DM stand for. I'm a deal maker, a deal maker But I'm not just a deal maker I'm a dream maker. The journey's where it's at it's all about about the process Time to get over to the DM project from a small town in Ohio so I know how it is. Did not come from a lot of money I remember as a kid wanted to make a honey breath didn't see no one making more than that Graduated high school with a 1.8 they should have held me back. I hope my principals and teachers are alive just to witness this. I'm a own boss I'm out here running two way figure businesses Walk away from it all and I'll be good But I've been called to help people just like y' all learn the game it's time to ball everybody chasing the money But I'm not chasing the money I'm out here chasing the purpose Yo I've been working my whole life what got us where we at? Is it going to get us where we want to go? It's time to push time to learn, time to grow. I'm more Kevin dm I'm here to help and teach him what I, what I know and how I did it to discover freedom There ain't no question mark Kevin's when he stepping the doubt he's closing deals Time to tell him what the DM stand for. I'm a deal maker, a deal maker But I'm not just a deal maker I'm a dream maker. The journey's where it's at it's all about the process Time to get over to the DM project I'm working Deal maker, Deal maker. Deal maker maker Deal make maker. Project.
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