YouTube video (Mark Simpson, April 14, 2024) about integrating concierge services into short-term rental operations. The speaker describes offering massages, yoga, and private chefs (including a named private chef service) as part of a built-in concierge process, noting these services increase guest satisfaction, create repeat guests, and enable events like weddings and baby showers at properties.
We're going to go ahead and have a whole concierge service built into our process. And we don't, you know, we can bring in massages and yoga teachers all the time, private chefs. My husband, actually, of Top Notch Chef Services, is our chef for the estates. It's. It's been wonderful because the people feel supported. And I don't know about you. When you're traveling, hosts, for the most part, are getting much better at responding and giving you maybe some more information with guidebooks and so on and so forth. But for a while early on, earlier days, it was lacking. It was not as clear. And so people really love that. And we have beautiful repeat guests as a result. And people get married at our properties, and then they have their baby shower at our properties.
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