Short spoken guidance (YouTube clip) from Mark Simpson advising Airbnb hosts to ensure their listing photos and descriptions accurately reflect the guest experience; misleading images (e.g., exaggerated views) lead to negative reviews and lowered ratings. The core message: "Make sure what you offer is what they get."
If you've got a city apartment and if you go and say amazing views, and you try and tweak that camera and try and manipulate that shot so it looks like you've got amazing shot views of your skyline, but when the guest turns up and they look straight out by looking at a building, then that is going to get marked down heavily in the reviews. So the reviews is the final thing that Airbnb will look for is that the guest is saying it offers every X, but the review is showing that something completely different. So make sure that what you offer is what they get.
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