A short YouTube conversation (two speakers) in which a host reports that after reporting suspected sex-trafficking activity tied to a guest (per Airbnb policy), Airbnb removed their listing. The hosts describe this as a 'shadow ban' and express frustration that reporting wrongdoing led to their listing being taken down.
Actually, one of our clients sent me a message like, hey, I can't find our Airbnb listing. I'm like, well, that's weird. And I'm like, what? And my mind immediately went back to, like, two months prior, when we had a guy stay at our house, and we became suspicious after the fact that there was some sex trafficking going. So Airbnb policy says that if there's any kind of, you know, sexual violations like that, that you should report it to Airbnb. That is quite verbatim, but that's clearly the idea. So I did that. So they took us down.
That's crazy, isn't it? So. So you've done the right thing. You've seen something which shouldn't be happening. And I've got to be honest, I mean, as. As hosts, and those of you who are listening to this will know exactly what. What I'm talking about is that there are times you suspect there's something which is happening in. In your properties which shouldn't be happening. So you've done the right thing, been responsible. You've reported it. And how have they repaid you? They've taken you down. So they've done that shadow band.
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