Mark Simpson’s YouTube Shorts clip explains a deliberate slowdown in acquiring new homes over the past year in order to focus on building systems, filters, icons, and automations to improve guest experience. The speaker emphasizes pausing growth to brainstorm goals and implement infrastructure so future guest stays are smoother.
Now we just every, every filter, every icon, every how, everything set up. We would have brainstormed on why we want to do this and with a guest experience. So like we spent the last year, we actually, we haven't gained that many homes this last year, but it's because going this year, we realized we wanted to pause, we were growing fast and get all these systems in place, automations so that we can give a smoother experience for the guests going forward.
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