Mark Simpson talks with a hiring expert about bringing on virtual assistants. Most people make two key mistakes when starting to outsource: they don't break down their daily tasks first, so they don't know what to delegate. The goal is freeing yourself to focus on scaling.
If you want to build your business, scale up, market your business, improve your business, grow your business, you have to let go of those little jobs.
So can someone just break down exactly what the term VA means and what outsourcing means?
Okay, so VA stands for virtual assistant. Virtual meaning that they're not sat in office with you. So with the advent of the Internet and the ability for you to contact anybody anywhere in the world at any.
Time, what is the big mistakes that you see people make when they first start getting into outsourcing and finding people to work?
I think there's two, I think there's two mistakes that people make.
What is some bad advice that you see being given in your industry at the moment, specifically around outsourcing? And what would you like to, like, sort of address? Where do you recommend that they get started? What's the first thing that they need to do to start this outsourcing journey? If they were to do it by themselves, what was the first thing that either of you could recommend that they do?
I think they need to break down their tasks. They need to look at what they do in the course of a day. Because when you're doing it yourself, it's just a blend, it's a blur of stuff. Hospitality is an all consuming beast, isn't it? Guests are very demanding, they want answers. And you give yourself, you give more and more of yourself. And they usually come to us in desperation, which is, I just need my time back. I need to spend time with my family, I need to be able to switch off sa.
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