Mark SimpsonHelping short-term rental hosts get the tools, tactics and training to grow direct bookings with confidence

Being Transparent With The Reviews Whether It's Good or Bad

8 May 2023 · 0 min

Watch on YouTube

0:15

Short transcript excerpt of Mark Simpson (YouTube) advocating for transparency in soliciting reviews: ask for reviews regardless of sentiment rather than explicitly requesting five-star ratings. He suggests claiming random selection for incentives but admits he would avoid selecting someone who criticizes them.

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