Mark Simpson (speaker) explains that post-checkout messages should both ask guests for reviews and request honest feedback about improvements. Hosts who explicitly ask for reviews are likelier to receive them than those relying on automated platform messages.
Post checkout message was designed to do two things. Number one was to ask for a review. We find that the hosts that ask for a review are more likely to get one instead of just relying on the automated messaging that maybe Airbnb or vrbo or booking.com send. So we asked for a review. And not only do we ask for a review, we asked for their feedback, their honest feedback. How could we be better? Could we do something different? They're.
I Tested AI Search SEO for Rental Hosts... Here Is What Happened [Live Training]
