Mark Simpson shares an SMS tactic that raised one property's review rate to 90%. Text guests a personalized request with a link right after checkout. Most property-management systems can send these messages automatically across all your bookings.
Get as many reviews as you can from your, you know, every single stay. So try meaning including your messages asking guests to leave your reviews. I even started and here's a secret hack on how I got to 90% of my guests leave me reviews now. I even started text messaging my guests. I started texting them, hey, do you mind leaving me a review? Here's a link. And they leave me the review, making it more personable for them. And so my advice is if you're going to be on multiple listing sites, you're going to have a direct booking site. That's great and you should do that, that but Airbnb will punish you. So you got to reverse that by trying to get as many reviews as you can as possible when you do get a booking in Airbnb.
So what One of the cool things with the sms, and that's a really cool tactic and tip is that there are some property management software tools, pmss, that give you the ability to send an sms.
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