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COVID and Airbnb: Uncovering the Epidemic Refund Scam

9 Apr 2024 · 1 min

Watch on YouTube

0:57

A YouTube video (by Mark Simpson) alleging that Airbnb secretly changed its policy wording from 'endemic' to 'epidemic' to justify COVID-related refunds, which the speaker claims were not covered under the ECP; the speaker describes becoming an attorney representing hosts in hundreds of arbitration cases against Airbnb over these refunds.

Questions this video answers

April 9, 2024

Airbnb changed the word 'endemic' to 'epidemic'.

No — the speaker states 'Covid is not covered by the ecp.'

Chapters

Covid is not covered by the ecp. Therefore, these people should not be getting refunds. I didn't think too much of it and came back a couple weeks later and noticed that Airbnb had changed the word endemic to epidemic secretly, and had tried to essentially defraud Airbnb hosts, pretending that epidemics like Covid were covered, when in fact, they were not. So that started me down this path of really kind of representing hosts. And it started out with the Airbnb Covid refunds, of which I still have hundreds of cases pending against Airbnb, have arbitrated hundreds of cases. And in the process of all of that, I, you know, ended up developing a reputation as kind of the go to attorney for hosts who have issues with Airbnb and property management companies who do Airbnb, this type of thing. And so now I have a lot of other different types of cases. We represent host.