Direct Booking: Guest Data Optimization
1 Aug 2023 · 0 min

0:14
Short excerpt from a YouTube video by Mark Simpson ("Direct Booking: Guest Data Optimization") arguing that the core of a "direct booking" is the guest and where they book—not the money. Emphasizes that direct bookings give the property control (cancellation policy) and access to guest contact details (email, phone) and data for marketing/operations.










