3:19

Mark Simpson shows how to drive bookings by calling or messaging guests from the last three months. Ask them about 2022 stays and lock in rates, or request referrals. Focus on your highest-revenue or most satisfied guests first.

Questions this video answers

About the last three months.

The 80/20 rule — call the 20% of guests who brought in ~80% of revenue or the top 20% who left the best reviews.

2022.

Chapters

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