Mark Simpson and Katherine warn against letting pricing software override your instinct to take care of regular customers. Loyal guests and reviews matter more than squeezing every dollar from your pricing algorithm.
My one advice with pricing software tools is set it up by all means, but don't 100% rely on it.
You've got to still have your little.
Instinct like Katherine's instinct.
Is, is obviously looking after the regular.
That is not naive in any way, shape or form.
That is absolutely genius.
Because if there's one thing that I know about this industry, we live and we die on our reviews and our superfans that we create. There's an.
Absolutely no.
Wonder to me.
That you've got such a high return.
Rate of people coming to you.
It's because how you look after your loyal.
Guest Sa.
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