A property manager sends guests a link to verify their ID and review payment details before arrival. The web flow pulls booking info automatically, shows exactly when charges hit and security deposit holds occur, and cuts down fraud without requiring any app download.
So taking this situation, what we've done is so, first of all, we integrate with the pms. And then in this very first message, where the property manager says, thanks, Mr. Mrs. Guest, for booking with us, we bake in a link that brings the guest to a digital journey where they can verify themselves so they can upload. So, hold on. First of all, they see booking information. That's me, that's my name, the dates we pulled this from the pms. Then they can upload an ID to verify themselves, which is good for the property manager to protect them from fraud. Then they see the payment details, when what will be charged, that they will be put a hold on the security deposit. Everything very transparent, very visual, really slick and easy for them to understand. On a web app, no download required.
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