A guest arriving at an Airbnb at 1am walks through Enso Connect's web app, which combines a boarding pass, guidebooks, upsells, verification, and smart-lock controls in one place. The step-by-step check-in with pictures and an unlock button made a late arrival smooth.
Chapters
What would you say is the experience from a guest? So if you had Enzo connect when you were checking into that Airbnb, what would your experience have been like?
And I got to check in using our platform and what was really cool about this is we drove from 6pm and arrived at 1am and the check in was smooth. So I got the information at the right time. I got what we call Boarding pass, which is kind of a web app that encompasses all the different links that you would usually send to guests. So things like guidebooks, upsells, verification, check in information, smart locks, all in one, branded and designed in your way kind of web app. And I got to check in and the process was smooth. It was step by step, picture by picture, check in instructions with the last element being a unlock door button, unlock the door, took a shower, went to bed and then went and partied for the weekend. So it was a great, great experience.