A short conversational excerpt from a YouTube video ("Experience with claims Part I") where interviewer Mark Simpson asks another speaker about their experiences filing claims this year, what feedback they've given about improving the process, and whether industry/organizers listened. The respondent expresses reluctance to discuss claims (mentions getting 'jinxed') and points to widespread problems visible in Facebook groups.
How has your experiences been this year with claims? Have you had to fill many in? All you have to do is look on Facebook groups and you can see the amount of mess people are getting themselves into in this. But what, what's your thoughts currently on the process and what feedback, if any, have you given to them in terms of improving it? And have they listened?
Yeah, man, I'm scared to talk about this one because every time I talk about this one I get like a bad guess and then I have to file a claim. It's so weird. I swear I get jinxed.
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