Mark SimpsonHelping short-term rental hosts get the tools, tactics and training to grow direct bookings with confidence

Focusing on Digitalization and Automation without Losing Personal Touch

16 Jun 2023 · 0 min

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0:17

Short excerpt from a YouTube interview (Mark Simpson, uploaded June 16, 2023) in which the speaker describes managing 16 accommodation units. Most units use self check-in allowing flexible arrival times. The speaker emphasizes a strategic focus on digitalization and automation while retaining a personal touch in guest experience.

Questions this video answers

16 units.

Most units are self check-in (guests can arrive anytime).

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