Mark Simpson explains why Airbnb's claims process is difficult for short-term rental hosts and recommends GuardHog and SuperHog instead. Both companies operate globally from the UK and Europe, with customer support teams like Humphrey and Leo.
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I always state this. How easy was it for you when you tried to put a claim in with Airbnb? It's impossible. So again, you have to start utilizing these services like the Guard Hogs and I'll talk about Soup Hog another day. But it is so essential to do so even if you don't use Guardhawk because there are other insurance companies out there. The most important thing to do if you're 100% reliant on Airbnb right now is to, is to do this, is to go and look elsewhere. Go do that search on Google and go find someone for you. Now, Guardhawk and Super are obviously based out of the the UK and Europe, but they are worldwide organization. And I get like, like I said, I've got to know Humphrey, Leo and the team really well over the past year and you know, I thoroughly recommend them. They always have so many people at their booths when you go to events and that is always a good sign to me that they've got a good group of people and the customer support is, is fantastic.