Mark Simpson (speaker) describes how his company Boostly integrates ChatGPT into business workflows: using ChatGPT to build websites and create content, embedding AI-driven sales reps in their CRM, and generating a chatbot widget trained on site copy and operational data (guidebooks, PMS) that operates 24/7 to answer guest questions and drive bookings.
Could see with AI the instant wins that it would have for so many people. And I started messing about a bit when OpenAI announced ChatGPT and I've just gone further down the rabbit hole as as we go and yeah we we now at Boostly we we use Chat GPT that helps build out our websites, we show people how to use ChatGPT to create content. We we've even created AI sales reps now within our CRM and we have tapped into something where it reads the website that we create creates a little chatbot widget in the bottom right hand corner and that Widget now is 24 7. So if a guest lands on it even at 1 o' clock in the morning, ask questions, it is trained based on the copy on the website and the information that's in the guidebook for example, or the PMS and it will be able to answer all the questions and get a booking out of it. So we're tapping into it more.
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