Mark Simpson explains hidden reviews, an internal rating signal that affects visibility, and how to collect better public reviews. The core advice: deliver better service and actively ask guests to rate you.
The hidden reviews come in. Now, good friend of mine, Facebook friend, virtual online friend, Danny from Optimize My bnb, he did a fantastic video on this where you can see what your ranking is based on those factors. Go and check out his YouTube channel, Optimize My BNB. Type in YouTube search algorithm. And he goes into depth on that. It's really good. And again, he geeks out on it and he takes it a bit further. What I'm going to say this is the simplified version, is that there's a hidden review. And as a public review now, if you get really good extra reviews from your guest, then that will give you more of a boost. Okay? So just bear that in mind. So the better your service, the better your quality. And don't forget, ask for a review. There's so many ways that you can ask.
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