Mark Simpson explains why Cloudbeds works better for hotels than short-term rentals, warns that tools only help when operators know how to use them well, and recommends COSTAR and STAR reports for analyzing hotel performance.
On the operational side, we use cloud beds. The reason that we use cloud beds is because they work a lot better for hotels rather than just short term rentals. I hesitate to say that there's really been one piece of technology that has really helped us a lot because any tool is only as good as the operator using it. So, for example, COSTAR and STAR reports are very, very helpful in understanding how to analyze the hotels.
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