0:41

Mark Simpson walks through measuring website success. The obvious metric is bookings, but Google Analytics (free) shows traffic and exits, Crazy Egg reveals where users click and scroll, and UserTesting.com (~$50-$100 per test) lets you watch real people navigate your site. He reviews Crazy Egg weekly and runs five testers at a time.

Questions this video answers

Google Analytics.

How many people visit the site; which pages they go to; where they leave the site (exit pages); which websites refer traffic.

Crazy Egg.

UserTesting.com; about $50 to $100 per test.

Five testers (he prefers an odd number).

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