5:26

Mark Simpson breaks down how Airbnb's algorithm ranks listings: it uses both visible reviews and hidden detailed feedback from post-stay questionnaires. Ask guests to leave reviews through signage and messages, follow up 24-72 hours after checkout, and offer introductory discounts to build your initial review base.

Questions this video answers

Better reviews.

Visible review and hidden review.

On the day of checkout.

Chapters

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