Short advice from Mark Simpson for Airbnb/property hosts: optimize your personal bio by clearly introducing yourself and/or your company, and mention strong online reviews. Doing so gives guests a concrete name/company to Google and signals that the host is a legitimate, professional operator—helping establish trust and encourage further research.
Chapters
And one of the first things that you can do in your personal bio, you can optimize it. So the first line of the sentence, you can introduce yourself, hey, I'm Sarah. Tony. We are a company called Hideaway House. We've got fantastic online reviews. Come and check us out. So what that does, like, in the mindset of the guest, is that they've instantly got a name to Google, a management company name or a company name to Google. They'll go and do a Google search. But also, as well, it shows that you're not just somebody who's got one property, because everybody still books on Airbnb assumes that this is somebody's second house, right? Whatever house. They don't think that it's a proper management company or proper company at all. So by doing that, you already established a trust that goes, oh, hang on a second. These guys have got, like, a proper, proper thing going on here. Let me go check them out a little bit more. And by putting that little thing of we've got really good online reviews.