Short clip from a YouTube interview (Mark Simpson upload) where Josh Goldstein describes how using Guesty for Pros (property management software) automates guest messaging and routine tasks. He reports they recently switched to Guesty for Pros; automation reduces hands-on work most of the time, though exceptions and problems still require manual intervention.
Guesty for Pros
The biggest piece of tech that has helped me automate a bunch is my property management software. We use guesty for pros now. We just switched over and just messaging. As long as everything's going well, I feel like I almost don't have to do anything. I guess it's, it's all automated at the time. Obviously problems arise and we have to deal with it. But other than that, like all the automated messages feel, make them feel like they're being taken care of. They appreciate that and they express that appreciation.
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