Mark SimpsonHelping short-term rental hosts get the tools, tactics and training to grow direct bookings with confidence

Money loves SPEED and hates FRICTION

24 Jul 2022 · 0 min

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0:17

Short advice from Mark Simpson emphasizing that transactions convert best when speed is prioritized and friction removed. He warns that a guest on a booking page who has unanswered questions and can’t find help will leave the website and may never return—so sites should minimize barriers and make answers/help immediately accessible.

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