Mark Simpson shows STR hosts how to reach out to past inquiries they couldn't book due to lack of availability. Email or call those leads about newly open last-minute dates, and ask for referrals if they've booked elsewhere. He includes a sample script for the outreach.
Over this summer and again, give me a hands up, a thumbs up or a yes in the chat box. Have you had to turn away bookings this summer? So have you had inquiries and you've had to turn them away? Next question, follow up question, do you still have their details whether it's an email or a phone number? Fantastic. Well guess what you're going to do? You're going to get a list of those emails and you're going to email everybody individually and you are going to reach out to them and say you reached out for accommodation in the summer. Really sorry but we can't fit you in. We would love to invite you to book and come and visit us in the future. We actually have some very exclusive last minute dates come available over X, Y or Z if you would like some prices. If you'd like to check it out, please give us a call. Super simple, straight email, straight to the point. Just going to reach out one by one to them and just say really sorry we can't fit you in. By the way, we do have availability coming up. If you're still looking to come to the area and if they reply back saying mark, yeah, absolutely love, great, we're sorted in the end, we're not coming. Guess what you're going to reply back. Who can guess what you're going to reply back? Do you know anyone? Fantastic. Yes. If they, if they come back and if they come back saying sorry, no, then it's so simple, Jill, easy way around it. If you go into the original email that they sent you, if you go back into the original email that they sent you for inquiry, you hit the reply button. Absolutely fine. You are replying to their email gdpr phone number again. You can send them a phone and send them a text. Do you know anyone? So sorry, so great. I'm glad that you had a great time. By the way, do you know anyone who wants to come to the area? Love it.
Here we go, having a blast. Gonna get it on the Bruce Lee podcast. Bruce Lee, like Bruce Lee. Cause it's so hard and the tea is loose leaf Making up those rhymes don't write it, just do it loosely.
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