Transcript of a short YouTube video (Mark Simpson) offering a customer-recovery / referral script for short-term rental (STR) hosts. The speakers role-play or read a message flow for responding to guests when original dates are unavailable, offering alternative dates/prices and asking for referrals. The goal: convert declined or full bookings into future revenue or referred guests.
You reached out for accommodation in the summer really.
Sorry but we couldn't fit.
You in we.
Would love to invite you to book.
And come and visit us in the future we actually have.
Some very exclusive last minute dates come.
Available over X, Y or Z if.
You would like some prices if you'd like to check it out please give.
Us a call super simple straight email straight to the point just going to reach out one buy one to them.
And just say really sorry we can't.
Fit you in by the way we.
Do have availability.
Coming up if you're.
Still looking to come to the area.
And if they reply back saying mark.
Yeah absolutely.
Love great we're sorted in the end we're not coming guess what you're going to reply back who can.
Guess what you're going to reply back.
Do you know anyone?
Fantastic yes.
If they if they come.
Back and if they come back saying.
Sorry no then it's so simple.
I Tested AI Search SEO for Rental Hosts... Here Is What Happened [Live Training]
