Chris Baxter explains how Supercontrol, a property management system used by about 1,900 hosts, lets customers add cancellation protection in a few clicks through Rental Guardian.
Questions this video answers
About 1,900 individual clients.
Predominantly in the UK and Ireland.
From within the Supercontrol account via a couple of clicks to an activation form pre-populated with account data, then submitted to Rental Guardian.
Chapters
How many cancellations have you had? Well, today I am speaking to Chris Baxter of Master Cancel and Supercontrol, who's going to explain why you will never have to worry about another cancellation.
So my name is Chris Baxter. I'm a business development consultant with Supercontrol. Supercontrol is a fully integrated property management system and channel manager for property owners, property managers, agencies of all sizes. So as it's cancellation for any reason, we're not even needing to ask the guest what the reason for the cancellation is.
As I understand it. And please tell me if I'm wrong. You've got exclusivity and a head start on everybody else in the UK and Europe on this. Is that, is that right? How many members worldwide? And are they predominantly in the UK or are you worldwide?
We have clients all over the world. The vast majority would be in the UK and Ireland, about 1900 individual clients.
What is the normal process that you go through? So number one, the question would be I'm a Supercontrol member. Right now the scenario is I'm a super control member. What's the first steps they need For.
A Supercontrol user, you can do it from within your Supercontrol account. It's a couple of clicks to an activation form, most of which is pre populated with your account data and then you submit that off to to rental guardian. And it is as simple as that.
But what has been the one thing that you've missed being able to do since being on lockdown? What has been your favorite purchase under 100 pounds in the last year? A favorite podcast or YouTube channel that you like to recommend? What is your number one advice that you give to Supercontrol members or just any hospitality owner when it's around? How to boost their diary?