A host can send a guest a text link that opens their camera for live video. The host sees the guest's camera large so they can guide them through a task, like fixing a toilet, while a smaller video of the host stays visible for connection.
So you can send a text to any phone in the world and click that link, allow the camera and then point the camera and there's a couple subtle things that are going to happen that make it very specific to hosts. As an example, it's called remote assistance right? So if let's say the toilet won't stop running so the host or the guest calls the host or text them hey, the toilet will stop running. Well now instead of just explaining it, texting it say hey do you mind if I send you a text link so you can show it to me? So here comes a text link comes right to the guest and now maybe you FaceTime before where the the little video is super small, you know and the of you and the of the person's large. Well we flipped it for remote assistance because we need that guest to see the camera. They're your eyes. So we made that video large and use small so you can still give that warm experience, you know, like hey can you walk me over up.
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