Mark Simpson walks through his team's workflow tools: Google Drive for data storage, Stay Fi for guest emails, and a Guestview Guide screen that plays a 30-second welcome video then shows a website and discount code to encourage rebooking.
Chapters
We store all of our data just in Google Drive and have everybody source to whoever needs to see it. Some of our other data, like our tech stack that we really like is Stay Fi for collecting emails. Guestview guide is another one that we just merged with. So I forget, they're probably like two by three foot photo live screens that you put in your walls that guests can. That's a way, that's another way that we keep brain fluidity. Every time somebody clicks on this, there's a video in our company saying welcome to our home, and giving them kind of a little bit of a 30 second rundown of who we are. Every single home that has one of these gets the same video. And then when they're done watching that video on the screen, it says shows our website a discount code to rebook. And that's a way that you can retarget Airbnb guests once they get to your home.