Mark SimpsonHelping short-term rental hosts get the tools, tactics and training to grow direct bookings with confidence

SUPERHOG can Create a Huge Difference In Giving Business Safety and Guest Safety

23 Jun 2023 · 1 min

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0:44

Short YouTube segment (Mark Simpson) introducing SuperHog as a SaaS preemptive risk-management toolkit for property managers. The speaker contrasts traditional security deposits (which make guests nervous and leave hosts reluctant to claim for fear of harming relationships) with SuperHog’s approach, recommending damage waivers (implemented via Know Your Guest) to streamline risk management and reduce friction between hosts and guests.

Chapters

So Super Hog is a preemptive risk management toolkit for property managers. What what we are with that SaaS solution, we're able to streamline that risk management to remove gut feeling from the equation. But then through and through an ota, I had a fully verified with a couple of reviews guests that came and stayed and it ended in disaster. The guest has to pay a deposit and then they have to wait nervously to see if they get it paid back afterwards. The host is terrified of claiming on the deposit and causing a bad relationship with the guest. So we suggest putting in place a damage waiver, which you can do through know your guest.