0:51

Short interview excerpt discussing challenges of managing cabins that the manager does not own. Key points: managers market treating properties 'like we own it' but face limited control over property changes, reluctance or inability to replace furnishings, legal/litigious risks, and the importance of selecting owner partners who prioritize guest experience. Speaker notes indicate the manager owns some cabins (11 total) and manages others (6 not owned).

Chapters

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