Mark Simpson describes managing a rental property 70 miles away. Electronic locks are convenient for guests but unreliable, and cleaning requires trustworthy local staff. Distance makes quick responses to problems impossible.
I tried to manage myself. Problem was that 70 miles away is not convenient. Clearly it means that if there's an issue, you have to go up and down. In those days, we had an electronic log August, and that was very fiddly, but at least we were able to say to a guest, here's the code. You can enter the flat. However, if something goes wrong, it takes an hour to be there and that's not very practical. Plus, of course, all the cleaning and stuff like that. It's extremely difficult to do anything like this remotely if you don't have the right people in place on site.
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