The Future of Hospitality 🚀

Talking about something that I think will be the future of hospitality. The current event where we are this whole season, as everybody should know by now, we're talking about fighting back from the Corona crisis and there's going to be a lot of people out there who are going to make some really big decisions about how their business is not only run, but how it is presented. What we're going to talk about, we're going to talk about the smart key exchange system and I'm interviewing Mark from Kennet.

Very pleased to be here. What we do is bas solve that problem of how do you get the keys to the guest when you're not.

Available just on average? Could you just sort of paint a picture just from your stats that you've seen from the guests, from the customers that have been using you and from your clients? What's a normal average, would you say, on a monthly basis, sort of transaction rate that you're normally looking at pre match? What sort of numbers are we getting at?

Yep, so I actually had the chance to crunch the numbers just before this. You're looking for a month like March, which is more towards an off peak type of month, around 100,000 key movements per month. So we're big enough now to track the whole market still, people that are checking in for longer term leases and stuff.

So we're still looking at 30, we're still looking at 30,000 transactions that are happening. And obviously, like I say, London is a big part of what you do. It's like the majority of you say you're booking, so when there's no denying that there's a start drop there. But I think what we need to say to people is that there are still transactions that are still bookings that are still customers and clients out there. So again, there are people that are able to be proactive in this. So there are still bookings out there. So don't just think that this is all doom and gloom. Don't just think you have to close and shut up shop. There is still potential, Sam.