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The Future of Vacation Rentals: A Perfect Blend of Authenticity and Hospitality

2 Apr 2024 · 1 min

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Jeremy Gall recounts building the vacation-rental marketplace Flipkey, which he says was grown to about 500,000 listings worldwide, and that he later sold the company to TripAdvisor and Expedia. He describes conversations with property managers and hosts and argues that short-term rentals are converging with hotel-level hospitality: the ideal rental pairs a unique, personal property with hotel-like preparation and service.

Questions this video answers

About 500,000 listings worldwide.

TripAdvisor and Expedia.

Chapters

Vacation rental space called Flipkey, sold that company to TripAdvisor and Expedia, which was a marketplace for vacation rentals. While I was doing that, we built that up to about 500,000 listings worldwide. Made a lot of friends with property managers and hosts, started talking to them about their business and what it was like, what it was like to deliver service to the guest. And I felt that, you know, vacation rentals and short term rentals were converging more and more with hotels and hospitality. The magic of a great short term rental is a unique property that feels so personal to you as a guest, but is prepared, leaned, your interaction feels like you're at an incredible hotel. Right? It's really perfectly set up. Like that's what you want. You want authentic, but you want this hospitality level service and experience.