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The Hidden Secret to Exceptional Hospitality: Why Investing in Quality Pays Off 🚪🛏

7 Sept 2023 · 1 min

Watch on YouTube

0:54

A short YouTube conversation (Mark Simpson, uploaded Sept 7, 2023) arguing that hospitality operators should invest in higher-quality, hospitality-grade products because cheaper items wear out quickly and require repeated replacement. Speakers give concrete examples — linens not rated for frequent commercial washing and low-end furniture that visibly signals cheapness — and note that better furnishings help a property stand out versus local competition and improve cash flow over time.

Chapters

The tough reality is that if you skimp out or you know you try to buy really cheap products what ends up happening is that you just have to buy them time and time again because they break or they don't hold up. They're not you know those linens are not hospitality grade so they're not used to going through different wash cycles you know three times a week and so you know I truly believe that that investment upfront will pay dividends in terms of you know a cash flow for, for the business.
Yeah there's all them times where you know I've stayed in places where I can see you know the stuff is the B m table for 1212 pounds you know like the you know the very basic brands and things like that and you can see it in photos all the time. When we assess an area we look at the competition and of course one of the things how you can stand out is by having nice furniture and.