Mark SimpsonHelping short-term rental hosts get the tools, tactics and training to grow direct bookings with confidence

The Shocking Truth about Booking through Online Travel Agencies

5 May 2023 · 0 min

Watch on YouTube

0:13

Short excerpt from a YouTube video (Mark Simpson) arguing that hotels must remarket to past guests to convert repeat stays into direct bookings; if a returning guest books again through an OTA, Simpson says it’s the hotel’s responsibility for failing to maintain contact and explain direct-booking benefits.

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