This content was created by Mark Simpson. This content was uploaded by Mark Simpson. This is a YouTube video titled "The True Benefit of A Direct Booking Explained #shorts" featuring Mark Simpson discussing the advantages and misconceptions of using OTAs (Online Travel Agencies) for booking, emphasizing the importance of not over-relying on a single channel for visibility and bookings.
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When you have a guest who booked for an ota, you are literally playing by their rules. You're playing in their sandpit. And it's, you know, most of the time it's not an issue, but when it is an issue, it's a big issue. And this is where it just causes unnecessary headache, etc. And you know, I think one of the big misconceptions with what I do over the last five years is people think that I'm getting you to go cold turkey on the OTAs and I'm not doing that and at all. The granary would never have succeeded if we hadn't of had the OTAS exposure. We were a farm in the middle of nowhere. We were not on the map, we had no right to be seen. But the OTAS gave us that visibility with a European and an international market. But what we did is that we didn't over rely on them. It was just one channel. It was a marketing channel. We used it like we used Facebook. We didn't over rely on one channel to bring in our bookings. We spread it around and that's the key to it.