Mark Simpson (speaking in a YouTube clip) recommends using a solid autoresponder for business email to avoid being online constantly, crediting a technique learned from Tim Ferriss. He describes what an autoresponder does (automatic reply) and gives example wording that thanks the sender, promises a reply, and provides direct links to an availability calendar and FAQs to handle common requests.
One of the things that I love to put in, and again, this is something that I learned from Tim Ferriss, is having a solid autoresponder. So obviously you don't want to be online all the time, but with a solid autoresponder. So an autoresponder is when somebody sends you an email, they get fired, a reply straight back. And all of the big companies have it. And you know, it's pretty standard and straightforward to set up. But in the autoresponder it could be hey, thank you so much for your email. We will look to reply to you as soon as possible. In the meantime, if you are looking to book accommodation with us, here's a direct link to our availability calendar and here's a direct link to our FAQs.
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