Short YouTube tip advising hosts to deliver exceptional guest experiences and capture guest emails so they can remarket to their best customers, encouraging repeat stays through promotions and reminders.
The important part of any business, you basically need two things. You need to give an incredible experience, which a lot of hosts are already working hard to do, and they're even getting reviews come back and saying, you know, can't wait to come back and, you know, would definitely stay here again. But the problem is life goes on. People forget about it. And so what capturing their email allows you to do is stay top of mind, remarket to them, give them promotions, and basically get your best 5 to 10% of your customers to come back and actually stay with you.
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