How many maintenance people are typically available in each area?

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Tip of The Day: You Might Need An On Call Maintenance

12 Jul 2023 · 0 min

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0:26

This YouTube tip (Mark Simpson, uploaded July 12, 2023) explains how on-call maintenance is coordinated for rental properties: when a guest reports an issue they reach the property or territory manager, who assesses and notifies maintenance. The speaker describes an on-call roster model with roughly three maintenance people per area and a fallback if the first two are unavailable.

Questions this video answers

About 3 (the speaker says "We have probably about 3 just in one area in each area").

So if a guest reach out, reaches out, they would actually get our property manager, our territory manager, who would see the issue, and that person would notify maintenance and maintenance would go out and fix the problem asap. We have probably about 3 just in one area in each area, maintenance people who would be willing to go and run out to the property. So if the first two aren't available, there's usually the third one who would be able to go.