Kate from Touchday explains why digital guidebooks matter for vacation rentals. They reduce the time hosts spend answering guest questions, create a better guest experience, and let hosts tell their property's story through the welcome book.
Hello everybody. I'm Kate, CMO at touchday. We are creators of the Digital Guest Welcome Book. Now, I've worked in vacation rentals since 2006, largely on the marketing side, and so I come at this very much with a marketing and communications perspective. There is no greater thing than communication than storytelling. It opens doors for people. It opens people's eyes on a world that they would not otherwise understand or come to know. And that is where a good digital guidebook, a good Digital Guest Welcome Book comes into play for hosts and for their guests. There is no better tool to reduce the time you spend as a host, managing guests and guest questions. So I hope you enjoy our chapter, and I hope you fall in love with the time saving, joy and enlightening product that is Touch Day.
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