Mark Simpson talks about why travelers want souvenirs that actually matter. Boutique toiletries and thoughtful items beat generic hoodies and magnets. A guest wanted shampoo that brought back the feeling of vacation relaxation.
Chapters
And the guests really want to walk away with something memorable. And it's really easy to fall in love with the space that you're in when you're traveling. And so why not bring some of that home with you? You know, I've certainly had have those moments when I'm staying at either a boutique hotel or a short term rental where you know, it's like I don't want to get the hoodie in downtown or I don't want to get just a magnet for my fridge. I want to, you know, when I use my shampoo every morning, I want it to bring me back to when I was relaxed on vacation. And so yeah, we found that guests have really, it's a differentiator for properties and guests really love the ability to take a, a piece of their trip home with them.
I love that. And I know there's many hosts, including me, who's literally as you tell me that story, I'm kicking myself because I've had exactly that situation.