A short YouTube interview discussion about the value of playbooks (written procedures) for businesses and where to start implementing them. The speakers focus on documenting processes to offload routine tasks from busy staff — e.g., territory managers — and mention bringing in virtual assistants to handle messaging and day-to-day client contact.
You mentioned this playbook, which is something that I'm a huge advocate of in any business, is procedures, everything written down. Where did you start with that? So there'll be somebody listening to this who is going, I haven't got a playbook. Where do you start?
Well, it really depends on what you're looking to offload. The first thing for us was our territory managers got extremely busy with the day to day messaging and they were more, more so tied down with the clients and running, running around. So we brought in va.
I Tested AI Search SEO for Rental Hosts... Here Is What Happened [Live Training]
