A short spoken segment from a YouTube video describing a proposed workflow for verifying guests after they book. The speaker explains following a booking with a communicated verification link (or manual integration link), stressing prior notice to guests to reduce pushback and the need to trigger an action from the guest.
What we implement is a way of verifying the guest. We do that through communication. So we have to get the guest to do something once they've booked. So essentially what would happen is the guest would book. We would then follow up in some shape or form with a verification link. The guests would know that this is coming to them before, so you would communicate to them properly beforehand because obviously you get pushed back. Otherwise, we communicate with the guests to get them to verify. We can do that through a manual integration link.
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